Privacy Policy
Last Updated: October 11, 2025
Thank you for visiting www.coacter.com (referred to as "we," "us," or "our"). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we handle your personal data when you use our website.
1. Data We Collect
We collect the following personal data when you interact with our website:
Contact Form: When you submit our contact form, we collect: Your email address Any other information you provide in the form (e.g., name, message, inquiry details)
Appointment Scheduling: When you schedule an appointment through Calendly, your data is collected and processed directly by Calendly (see section 3).
2. Purpose of Data Collection and Legal Basis
We collect and process your personal data for the following purposes:
Contact Inquiries: To respond to your questions, provide information about our services, and communicate with you.
Legal Basis: Consent: By submitting the contact form, you consent to the processing of your data Legitimate Interest: To respond to your inquiry and provide requested information
3. How We Store and Process Your Data
Framer Forms: We use Framer's integrated form service to collect contact form submissions. The data is processed in accordance with Framer's privacy practices.
Email: Form submissions are sent to us via email at paul@coacter.com
Google Sheets: We store your contact form data in Google Sheets for record-keeping and to manage inquiries. Google Workspace is GDPR-compliant and processes data securely according to their Data Processing Terms.
Data Retention: We retain your personal data for 12 months from the date of collection, after which it will be securely deleted, unless a longer retention period is required or permitted by law.
Calendly: We use Calendly to manage appointments and scheduling. When you book an appointment: Calendly collects your name, email address, and any information you provide during the booking process Calendly processes this data in accordance with their Privacy Policy and Data Processing Agreement Calendly is GDPR-compliant and handles your data securely
For more information about how Calendly handles your data, please visit: https://calendly.com/privacy
4. Data Security
We take reasonable steps to protect your data from unauthorized access, loss, or disclosure by implementing appropriate technical and organizational measures. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.
5. Cookies
Our website does not use tracking, analytics, or marketing cookies. Only technically necessary cookies required for the website to function may be used. These do not require consent under GDPR.
6. Server Logs
Our hosting provider (Framer) may automatically collect technical information when you visit our website, such as: IP address Browser type and version Date and time of access Pages visited
This data is used solely for technical purposes and security.
7. Your Rights Under GDPR
As a resident of the European Union, you have the following rights:
Right of Access: You can request a copy of the personal data we hold about you Right to Rectification: You have the right to correct inaccurate or incomplete data Right to Erasure: You can request the deletion of your personal data Right to Restriction: You can request that we limit the processing of your data Right to Data Portability: You have the right to receive your data in a structured format Right to Object: You can object to the processing of your data Right to Withdraw Consent: You can withdraw your consent at any time
To exercise any of these rights, please contact us at: paul@coacter.com
8. International Data Transfers
Some of our service providers (Framer, Google, Calendly) may transfer data outside the European Union. They ensure appropriate safeguards are in place in accordance with GDPR, including Standard Contractual Clauses and adherence to recognized data protection frameworks.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The date of the most recent update will always be listed at the top.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Paul-Jendrik Daum
Email: paul@coacter.com
